My E-Haat FAQs: Handmade Orders, Shipping, Returns & Payments

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My E-Haat is an initiative by HCLFoundation that provides a digital marketplace for authentic Indian handlooms and handicrafts, connecting artisans directly with buyers.

Verified artisans, craft clusters, and self-help groups associated with HCLFoundation or its partner organizations can register and sell their products.

Browse products, add them to your cart, and complete the purchase through our secure payment gateway. You will receive an order confirmation and tracking details.

Yes, all products listed on My E-Haat are handcrafted by verified artisans, ensuring authenticity and quality.

No, we currently ship only within India.

We provide artisans with training, digital tools, and a platform to showcase their crafts, ensuring fair pricing and sustainable livelihoods.

We accept major credit/debit cards, UPI, net banking, and other secure payment options.